CPX Users
CPX staff with MediMatrix access. Enter and manage their MM credentials here.
| Full name | MM username | MM password | Status | Added by | Last changed |
|---|
MM passwords are stored encrypted and shown here only to signed-in staff.
Approved accounts
The username → password map the self-service flow verifies against.
| Username | Password | Facility | Status | Added by | Last changed |
|---|
Only accounts on this list can use the self-service flow. Adding an account here is the approval — there's no separate verify step. The optional email is used only for the “verify by email” fallback. Anyone not listed should contact their CPX point of contact to be added.
Requests
Incoming PIN reset / reactivation / forgot-login requests.
| When | Type | For | Source | Status |
|---|
"Mark done" sets the request to done and, if the account has an email on file, emails the nurse that it's complete.
Integrations
MediMatrix facility integration requests (reply APPROVE / DENY). Pulled from email so every request is in one place. Replies are still sent by hand.
| Received | Ticket | Type | Facilities | Respond by | Status |
|---|
Click a row to see the facilities. Status comes from the email thread automatically — Pending means no reply has been sent yet. "Needs review" ⚑ flags requests where MediMatrix's facility count or an ID looked off (e.g. "PLEASE CONFIRM").
Facilities
Client facilities with address and phone. Click a row to edit.
| Facility | Address | Phone |
|---|
Click a facility to edit it. Import CSV accepts columns: name, address (or addr1), phone — matched by facility name, so re-importing updates existing rows.
Users
Who can sign into the Admin Console and/or IT Portal.
| Name | Access |
|---|
Only an owner can add, edit, or remove users. Everyone signs in with a one-time code emailed to them. Click Edit on a row to change a user's name or access.
IT Portal
IT tools, links, and files. Only users with IT access see this in the IT Portal.
Canned Reports (in the links above) holds the shared IT files — Word/Excel open in a viewer tab, and admin users can delete there.
Audit log
Self-service attempts and staff logins. Set a range, pick a result, then show the log.
| When | Username | Facility | Type | Result |
|---|
Set a date range and click "Show log".